Dr Francesca Cleugh

MB ChB (Edinburgh), MRCPCH, PGCert (Doctors as Managers)

Locum Consultant in Paediatric Emergency Medicine, Imperial College Healthcare NHS Trust


'Turning disgruntlement into improvement'


As health professionals we often encounter issues and problems that impede the high quality, safe service we strive to provide. However if we harnessed the disgruntlement we feel from these challenges, into seeking opportunities to improve what we do and how we do it, we can play a key role in changing things for the better.

This session will explore how you can do this, and will give you some tools to get started.


Francesca is a Paediatric Emergency Medicine Consultant at St Mary’s Hospital, London. After graduating from The University of Edinburgh Medical School, Francesca moved to London to pursue training in paediatrics. She has worked in numerous trusts around London and drawn to the pace, variety, challenge and reward of working within the emergency department, completed paediatric emergency medicine subspecialty training. She enjoys complementing her passion for clinical work with that for research, leadership development and education. She continues to nurture this with involvement in numerous initiatives. She is currently London lead for RCPCH Quality Improvement Education Programme. 

Building on learning from her Darzi leadership fellowship in 2009 she remains curious about the way our health system works and strives to work with others across it to innovate improvements. Current work includes exploring with others across the system, ways to connect up care across traditional boundaries for local children and families in North West London. Francesca is also proud to be working with a richly diverse group of young people, clinicians, designers, film makers, system change consultants, discourse analysts and others as part of the talklab consortium, coproducing better healthcare for young people.

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